fixed - Not able to Create Passages

level
4
Posts8Likes9Joined28/8/2018Location

Hello Leo and the team,


I have been having problems for a while now when trying to create new passages. This has occured on both the chrome and firefox browsers on a Windows 10 computer. I will add the text, enter all the relevant details in the sub-headings and then click either 'save and open' or 'save'. The 'processing' icon will start to turn and keep going on indefinitely without completing the task. 


In the attached image below you can see a few texts that I have attempted to add where the process has not been completed fully. When you click on these passages there are no words visible.




Posted 
1
#1
level
29
Posts863Likes522Joined18/3/2018LocationBellingham / US
Native
English
Learning French, Japanese, Korean, Russian, Spanish, Swahili, Tagalog, Thai
Other Chinese - Mandarin

Thanks for reporting this Matthew. I have submitted a ticket.

I'm reading the Malazan Book of the Fallen.

Posted 
0
#2
level
29
Posts863Likes522Joined18/3/2018LocationBellingham / US
Native
English
Learning French, Japanese, Korean, Russian, Spanish, Swahili, Tagalog, Thai
Other Chinese - Mandarin

We think this is fixed now for new passages. To fix old ones, edit at least one character and save again. Can you confirm that this is working now?

I'm reading the Malazan Book of the Fallen.

Posted 
1
#3
level
4
Posts8Likes9Joined28/8/2018Location

Yes, working now for both old and new texts. Cheers.

Posted 
1
#4
    Feedback