fixed - Cantonese Reader Bug: text with spaces or rare Chinese characters won't save

Posts0Likes0Joined3/8/2018LocationSeattle area / US
Native
English
Other Italian, Chinese - Cantonese

(I know that the team is already aware of this issue, but I wanted to post this here for tracking and so other Cantonese learners are aware of the problem and the temporary work around.)


If you attempt to save a Cantonese passage with spaces in it or some rare Chinese characters, the "Save" button will spin indefinitely and the passage won't save. The rare Chinese characters also seem to cause failures to save when used in custom definitions and forum PM's.


The temporary work around is replace these characters with others (i.e. replace all spaces with a dash "-" for example).

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#1
Posts0Likes0Joined3/8/2018LocationSeattle area / US
Native
English
Other Italian, Chinese - Cantonese

I just noted that the issue with spaces seems to be fixed, thanks guys!

Odd Chinese characters is still a problem, but this is a big step forward in easy-of-use.

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#2
Posts1630Likes1092Joined18/3/2018LocationBellingham / US
Native
English
Learning German
Other Chinese - Mandarin, French, Japanese, Korean, Portuguese, Russian, Spanish, Swahili, Tagalog, Thai

Hi zKing, we think we fixed this. Can you please verify?

In Thailand now. Next up Tanzania and Philippines.

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#3
Posts0Likes0Joined3/8/2018LocationSeattle area / US
Native
English
Other Italian, Chinese - Cantonese

See the other thread, I'm getting the spinning Save button and all Chinese characters are converted into ? marks.

Even in the forums. Here is some Chinese I'm typing into this post's edit box: ???????

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#4
Posts1630Likes1092Joined18/3/2018LocationBellingham / US
Native
English
Learning German
Other Chinese - Mandarin, French, Japanese, Korean, Portuguese, Russian, Spanish, Swahili, Tagalog, Thai

sorry about that, and thanks for reporting it

In Thailand now. Next up Tanzania and Philippines.

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#5
Posts44Likes28Joined18/3/2018LocationGB
Native
French
Other English

𠺪𠺪𠺪𠺪𠺪𠺪𠺪𠺪𠺪


Sorry about that, a database change didn't go through in a maintenance window.

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#6
Posts1630Likes1092Joined18/3/2018LocationBellingham / US
Native
English
Learning German
Other Chinese - Mandarin, French, Japanese, Korean, Portuguese, Russian, Spanish, Swahili, Tagalog, Thai

Can you confirm it's working now zKing?

In Thailand now. Next up Tanzania and Philippines.

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#7
Posts0Likes0Joined3/8/2018LocationSeattle area / US
Native
English
Other Italian, Chinese - Cantonese

Great! I'll have a chance a little later today to test myself and I'll let you know. Thanks!

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#8
Posts0Likes0Joined3/8/2018LocationSeattle area / US
Native
English
Other Italian, Chinese - Cantonese

Confirmed! Everything seems to be working great. I added this text (containing all known issues) and it worked fine.


1

00:00:04,835 --> 00:00:07,657

大家好, 歡迎收睇垃圾驚批鬥座, 我係瘋子愷

𣈱𠝹𠺘𠺪


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#9
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